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CLAIMS Direct provides the option of installing our product through the cloud computing service AWS (Amazon Web Services).

AWS uses the concept of an import/export job. You can see documentation about this here: http://docs.aws.amazon.com/AWSImportExport/latest/DG/Concepts.html

To set up CLAIMS Direct, you will need to create an “Import to Amazon EBS” job, as described on the following page: http://docs.aws.amazon.com/AWSImportExport/latest/DG/Concepts.html#job-types

 

Step-by-step instructions: 

  1. We will give you the information needed to create the job (device serial number, return address, contact information, etc.). Please contact support@ificlaims.com if you have not already received this information.
  2. Create the job using your own account and forward the job information to us at support@ificlaims.com, including packing instructions and a shipping label. 
  3. We will load the data onto a USB, label it, and send it to Amazon. During this time, we would suggest creating your instance. We recommend EC2. RDS is not recommended because it is managed so you will not have access to the operating system and hence won't be able to install the patched libxml2.
  4. Amazon will inform you when the USB has arrived and when the data has been extracted onto an EBS volume. This volume will appear under your account. 
  5. Mount the volume onto your newly created instance.
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