CLAIMS Direct provides the option of installing our product through the cloud computing service AWS (Amazon Web Services).
AWS uses the concept of an import/export job. You can see documentation about this here: http://docs.aws.amazon.com/AWSImportExport/latest/DG/Concepts.html
To set up CLAIMS Direct, you will need to create an “Import to Amazon EBS” job, as described on the following page: http://docs.aws.amazon.com/AWSImportExport/latest/DG/Concepts.html#job-types
Step-by-step instructions:
- We will give you the information needed to create the job (device serial number, return address, contact information, etc.). Please contact support@ificlaims.com if you have not already received this information.
- Create the job using your own account and forward the job information to us at support@ificlaims.com, including packing instructions and a shipping label.
- We will load the data onto a USB, label it, and send it to Amazon. During this time, we would suggest creating your instance.
- Amazon will inform you when the USB has arrived and when the data has been extracted onto an EBS volume. This volume will appear under your account.
- Mount the volume onto your newly created instance.