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IFI CLAIMS introduced shared-service quotas beginning in the third quarter of 2019. All shared services are limited to 4 request units per second (RUPS) per client login and to 240 request units per minute per client login. You can read more about these quotas here. In addition, there are some limits applied to the individual services. The Text service has a limit of 100 documents per batch. That number seems to provide a good balance between time to prepare the extract and time to push it across the network. The Citation, Family, and Attachments services can tolerate more. We do not have an upper limit for those, but do suggest that you try to hold the maximum to about 500. The limit for Search and Reporting is 30K documents per batch because deep paging can place undue stress on the system.

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