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Warning

We experienced an unscheduled service interruption last night around 22:00 EST. Search has been restored to a point (index is out of date, but functional). Attachments have been restored. We are working on restoring 100% functionality and expect that to be complete by 09:30 EST. We apologize for the inconvenience.

 

 

The regular maintenance window for CLAIMS Direct shared service is on Saturdays, 12:00-4:00pm, New York time. During this time there may be very brief service interruptions. We will send out notification if we expect any substantial service interruptions
Note
titleMaintenance
Note
titleMaintenance

In IFI's continued commitment to service stability, we will be testing our disaster recovery procedures this coming weekend, May 4, 2024, during our standard maintenance window from 12:00 - 16:00 EDT. While we are confident the test will be transparent with most services, the following API endpoints will return errors:

  • Names
  • Legal Status
  • PITR
  • Update
  • Reporting

The above affected services will return to normal after the test is complete.

Thank you for your patience.