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CLAIMS Direct is delivered on USB for on-site installs. If you are installing CD in AWS, you have the following options, in order of preference:

  1. Direct Data download of the contents of the USB over a high-speed data connection
  2. On request, we can make the contents of the USB available as an S3 bucket: https://aws.amazon.com/s3/
  3. USB Import Job / AWS Snowball:
  4. USB import to AWS (caveat: for AWS imports only the Basic subscription level is available due to TB size constraints)
  5. AWS Snowball: https://aws.amazon.com/snowball/

Step-by-step instructions for USB import: 

  1. We will give you the information needed to create the import job (device serialnumber, return address, contact information, etc.). Please contact support@ificlaims.com if you have not already received this information.
  2. Create the job using your own account andforward the job information to us at support@ificlaims.com, including packing instructions and a shipping label. 
  3. We will load the data onto a USB, label it, and send it to Amazon.During this time, we would suggest creating your instance. We recommend EC2. RDS is not recommended because it is managed so you will not have access to the operating system and hence won't be able to install the patched libxml2.
  4. Amazon will inform you when the USB has arrived and when the data has been extracted onto an EBS volume. This volume will appear under your account. 
  5. Mount the volume onto your newly created instance.